The Somerville Police Department has recently received reports of a scam targeting residents.

Victims receive a phone call from someone claiming to represent a credit card company, such as American Express or CitiBank, and are told that a credit card opened in their name has been linked to criminal activity. The caller then transfers the victim to a supposed law enforcement agency, where an individual posing as a police officer requests that they file a report through a video platform such as Webex.

During the call, victims are asked to provide personal information, including their driver’s license, Social Security number, financial information, and details about family members.

Residents should be aware that legitimate law enforcement agencies will never ask for sensitive personal information through video conferencing platforms, nor will they take official statements through apps such as WhatsApp, Teams, or similar services.

If you receive such a call, do not provide any personal information. Hang up immediately and contact the organization directly using a verified phone number.

If you believe you have been targeted by this scam, please contact the Somerville Police Department.